Shipping Policy

At Deals Fash Vera Store, we’re committed to delivering premium fashion pieces – from our tailored blazers to authentic fragrances – with the same care we put into crafting our policies. Below you’ll find everything you need to know about shipping and returns for our curated collections.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Note: Delivery times are estimates and may vary due to customs processing or other factors beyond our control. Duties and taxes for international orders are the customer’s responsibility.

Returns & Exchanges

We stand behind the quality of our premium fashion pieces, from our cashmere blazers to genuine leather accessories. If you’re not completely satisfied, here’s how to return or exchange your item.

Eligibility

To qualify for a return or exchange:

• Item must be unused, unworn, and in original condition with all tags attached
• Request must be made within 15 days of receiving your order
• Original proof of purchase must be provided

For hygiene reasons, cologne & fragrances and men’s clearance items are final sale and cannot be returned or exchanged unless defective.

Return & Exchange Process

1. Initiate Your Request:
   Email us at [email protected] within 15 days of delivery using the template below.
2. Receive Authorization:
   We’ll respond within 2 business days with a Return Merchandise Authorization (RMA) number and instructions.
3. Package Your Item:
   Securely pack the item in its original packaging with all tags attached. Include a copy of your order confirmation.
4. Ship Your Return:
   Send the package to:
   
   Deals Fash Vera Store Returns
   547 Stutler Lane
   RENO, US 89502

   We recommend using a trackable shipping service as you are responsible for return shipping costs.

5. Processing:
   Once received, we’ll inspect your item and process your return or exchange within 5 business days.

Refund Information

• Refunds are issued to your original payment method within 7-10 business days after we receive and approve your return
• Original shipping fees are non-refundable
• Duties and taxes for international orders are non-refundable
• For exchanges, we’ll ship your new item once the return is received

Damaged or Defective Items

If you receive a damaged or defective item (such as a flawed blazer or malfunctioning bracelet), please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and replacement.

Return Request Template

Questions?

Contact our customer service team at [email protected] for any questions about our shipping or returns policy. We’re committed to ensuring your satisfaction with our premium collections, just as we’re committed to the quality of our tailored dress shirts and crafted leather goods.